All publicity is good…right?

I’ve had this conversation on many occasions, is all publicity good publicity? I watched a show recently and a group of women were talking about the fact that one of them had been in the media and she wasn’t concerned about the fact that the publicity wasn’t favourable or positive it was entirely negative but to her all that mattered was that her name is out there.  That is something I hear often, people think as long as they’re being spoken about is all that matters.

Well as a professional in the business that has had to manage crisis communications on behalf of clients I don’t agree with this statement at all. Think about it, I’ve said it before if you’re a restaurant owner and you get a huge amount of negative media attention for food poisoning and rodent infestation how do you think that would impact your sales? I think it’s fair to say that your restaurant might look like a ghost town depending on the severity of the coverage.

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Think of recent issues that have hit the media, an example is clothing brand H&M, one of their poster campaigns depicted a young black boy wearing a hoodie that featured the phrase ‘Coolest Monkey in the Jungle’. Somehow this was approved which says to me that the company need more diverse employees at the decision making levels and certainly in the marketing department. They were dragged through social media and the media for there lack of judgement. The scandal affected bottom line sales as well as loosing trust from consumers.

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Another example is Roseanne Barr star of popular US sitcom ‘Rosanne‘ who came under fire for some disparaging and racist remarks about a former advisor to president Obama’s advisor she made that resulted in her shown being pulled and her being fired.

These are loads of examples to illustrate how bad publicity has hurt brands. I believe there is such a thing as bad publicity and while most do recover from the crisis if handled openly and transparently the bad publicity they’ve received has done some serious reputation damage for at least the short term….. and maybe longer.

Now you’ve heard from me, but what do you think? Do you believe that all publicity is good publicity?  Feel free to leave a comment!

PR tips: What does your brand say?

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Big PR ambitions on a small budget? Check this out

As business owners and entrepreneurs, you will be aware that getting your business or product featured in a major newspaper, magazine, publication or website is a great achievement and can boost awareness, credibility and sales.

Having worked in PR for well over a decade I’ve come across many new business owners who are desperately seeking PR help but don’t have the financial means to do so.

This is exactly why I created this course, to help those who are unable to foot the bill of agencies and consultants. This course will kick start your PR activity and give you an understanding of how to use PR to increase your profile.

The course will teach you:

How to understand PR and use it to gain press coverage
How to write a PR plan and the importance of creating key messages that align with your business goals
How to write a press release and find your USP
How to approach the media
How to pitch to the media
*Bonus module – how to leverage social media with PR to accelerate business growth.
**Bonus PDF downloadable materials to help you meet your PR objectives:
PDF Template PR Plan
PDF Template Press Release
PDF Template journalist pitch email
PDF media database providers

PDF 8 Steps to approaching the media

PDF Key media holiday dates & hash tags to help your story

 

Enjoy and let me know how you get on!

P.S. I’m offering enhanced package for those that need an extra helping hand – where you get my expert review of your DIY PR plan and make recommendations – check out my services page

 

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Mental wellbeing in PR

Working in PR and communications is stressful, according to the recent CIPR state of the profession report, around one in six PR professionals (16%) report living with a mental health condition – an increase of 10% from the year before. Any percentage increase is a concern, and highlights that more needs to be done in our industry to address this. It’s fine to have policies in place but we need managers to recognise that their staff are their most important assets and happy healthy staff make for a productive work force. KPIs are important but so is mental wellness.

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Like many I have suffered with depression myself, I recall working for a very well-known organisation, responsible for one of the largest and busiest directorate’s, my daughter was in nursery but was due to start primary school so I knew that I would have to look into flexible working to accommodate this.

I was juggling motherhood, the pressures of working in a high-profile press office and some personal family issues in addition to preparing for the transition from nursery to school and waiting for acceptance into both breakfast and afterschool clubs.

This is a piece I wrote for Mental Health Awareness Week, published in CIPR’s Influence Online magazine you can read the rest here